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Having access to structured SOPs, passwords and other information stored in your IT documentation tool in the same window as you resolve a ticket is a significant timesaver.
In this session, we will look at how putting documentation at the forefront of your service desk simplifies and streamlines technicians’ workflow to maximize efficiency.
We will also include a quick demonstration of the BMS and IT Glue workflow integration and explore the below:
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Lorem ipsum dolor sit amet consectetur adipisicing elit. Repudiandae deleniti in neque, tempora veniam ratione maiores nam maxime, quia aut nemo ut autem alias laudantium expedita voluptas libero. Dolores, hic.
Lorem ipsum dolor sit amet consectetur adipisicing elit. Repudiandae deleniti in neque, tempora veniam ratione maiores nam maxime, quia aut nemo ut autem alias laudantium expedita voluptas libero. Dolores, hic.
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Primary buttonParagraph of text beneath the heading to explain the heading. We'll add onto it with another sentence and probably just keep going until we run out of words.
Primary buttonParagraph of text beneath the heading to explain the heading. We'll add onto it with another sentence and probably just keep going until we run out of words.
Primary buttonHaving access to structured SOPs, passwords and other information stored in your IT documentation tool in the same window as you resolve a ticket is a significant timesaver.
In this session, we will look at how putting documentation at the forefront of your service desk simplifies and streamlines technicians’ workflow to maximize efficiency.
We will also include a quick demonstration of the BMS and IT Glue workflow integration and explore the below:
Auto-suggested IT Glue documentation in BMS
Create, view, assign, update, and close a ticket in IT Glue or BMS - ticketing in your preferred workflow
Contextual IT Glue information in BMS tickets
BMS keyboard shortcuts
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Lorem ipsum dolor sit amet consectetur adipisicing elit. Repudiandae deleniti in neque, tempora veniam ratione maiores nam maxime, quia aut nemo ut autem alias laudantium expedita voluptas libero. Dolores, hic.
Lorem ipsum dolor sit amet consectetur adipisicing elit. Repudiandae deleniti in neque, tempora veniam ratione maiores nam maxime, quia aut nemo ut autem alias laudantium expedita voluptas libero. Dolores, hic.
Lorem ipsum dolor sit amet consectetur adipisicing elit. Repudiandae deleniti in neque, tempora veniam ratione maiores nam maxime, quia aut nemo ut autem alias laudantium expedita voluptas libero. Dolores, hic.
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This is a wider card with supporting text below as a natural lead-in to additional content. This content is a little bit longer.
This is a wider card with supporting text below as a natural lead-in to additional content. This content is a little bit longer.
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What MSPs need to know — anytime, anywhere
The Powered Services Podcast provides managed service providers (MSPs) the must-know information they need, on-the-go. Learn vital industry strategies and insights, hear commentary from experts in the trenches and behind the scenes to let you know where the market is going and how you can make the most of it.
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