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To get started with a RITSM Professional certification, please submit the form! To help build your workforce and ensure that your technicians have the necessary skills to sustain and grow your business, Kaseya has launched the Remote IT and Security Management (RITSM) certification program. RITSM Foundations covers all key IT domains, while the Professional certification provides students with hands-on experiences within the IT Complete platform through real-life simulations in demo environments. This is the ideal program for MSPs to onboard and train entry-level technicians or enhance the knowledge and capabilities of more seasoned professionals. Level 1: RITSM Foundations RITSM Foundations is available today through Kaseya University. Level 2: RITSM Professional To get started with a RITSM Professional certification, please submit the form! For more information, download our 2-page informative overview HERE
This 12-hour introductory course is free and designed for those who are new to the IT industry or just starting their careers. Subject matter covers remote IT and security management, backup, endpoint management, security, PSA and documentation, and audit and compliance.
This 40-hour intermediate course is just $350 and appropriate for those with at least two years of university or real-world IT experience. Subject matter includes business functions, customer service, incident management and IT documentation, remote systems management, business continuity and recovery, security operations and networking operations.
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What MSPs need to know — anytime, anywhere
The Powered Services Podcast provides managed service providers (MSPs) the must-know information they need, on-the-go. Learn vital industry strategies and insights, hear commentary from experts in the trenches and behind the scenes to let you know where the market is going and how you can make the most of it.
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